Legal & Privacy

PixelProductWorks, registered at 753 37 Tunakolonin 339 Uppsala, Sweden, respects your privacy and is committed to protecting personal data in compliance with Regulation (EU) 2016/679 (General Data Protection Regulation — GDPR) and the California Consumer Privacy Act (CCPA).

Data Controller. PixelProductWorks acts as the data controller for personal information collected through this website. You may contact us at [email protected] for any privacy-related inquiry.

Data We Collect. We collect personal data you voluntarily submit through our contact forms, including your name, email address, phone number, company name, and project description. We also collect standard web analytics data (page views, referral source, browser type) through functional cookies.

Purpose of Processing. Your personal data is processed solely to respond to your inquiry, deliver requested services, maintain project communication, and comply with applicable tax and accounting regulations.

Data Retention. Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Contact form submissions are retained for up to 24 months after the last interaction.

Your Rights. Under GDPR, you have the right to access, rectify, erase, restrict processing, and port your personal data. You may also object to processing and lodge a complaint with the Swedish Authority for Privacy Protection (IMY). To exercise these rights, contact [email protected].

International Transfers. We do not transfer personal data outside the European Economic Area unless adequate safeguards (Standard Contractual Clauses) are in place.

These Terms of Service govern the provision of product design, prototyping, and design system services by PixelProductWorks, registered at 753 37 Tunakolonin 339 Uppsala, Sweden.

Scope of Work. All services are delivered according to a mutually agreed Statement of Work (SOW) or project proposal. The SOW defines deliverables, timelines, pricing, and acceptance criteria. Any deviation requires written amendment.

Intellectual Property. Upon full payment of all agreed invoices, all intellectual property rights, source files, design tokens, and deliverables created specifically for the client are irrevocably assigned to the client. Pre-existing tools, libraries, and frameworks remain the property of PixelProductWorks.

Payment Terms. Invoices are payable within 14 days of issuance unless otherwise agreed in writing. A 50% deposit is required before project commencement for engagements exceeding $1,000 USD. Late payments accrue interest at 1.5% per month.

Confidentiality. Both parties agree to keep confidential all proprietary information shared during the engagement. This obligation survives termination for a period of 3 years.

Limitation of Liability. PixelProductWorks' total aggregate liability under any engagement shall not exceed the total fees paid by the client for the specific service giving rise to the claim.

This website, operated by PixelProductWorks at 753 37 Tunakolonin 339 Uppsala, Sweden, uses cookies and similar technologies to ensure platform functionality and improve user experience.

Strictly Necessary Cookies. These cookies are essential for website operation, including session state, cookie consent preference storage, and CSRF protection. They cannot be disabled.

Analytics Cookies. We may use privacy-respecting analytics tools to understand aggregate usage patterns (pages visited, referral sources, device type). This data is anonymized and does not identify individual users.

Cookie Consent. On your first visit, a cookie banner allows you to accept or decline non-essential cookies. Your choice is stored in localStorage and persists across sessions. You may clear this preference at any time by clearing your browser storage.

Third-Party Cookies. Embedded content (e.g., Google Maps on the Contact page) may set cookies governed by their respective privacy policies. We do not control third-party cookie behavior.

Managing Cookies. You can control and delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

PixelProductWorks, headquartered at 753 37 Tunakolonin 339 Uppsala, Sweden, maintains a fair and transparent refund policy for all product design and prototyping services.

Deposit Refunds. The initial 50% deposit is fully refundable if the project is cancelled before any design work has commenced. Cancellation must be communicated in writing via [email protected].

Milestone-Based Refunds. For projects structured around milestones, refunds are available for any undelivered and unpaid milestone. Work completed and accepted at previous milestones is non-refundable.

Delivered Work. Once deliverables have been delivered and accepted by the client (either explicitly or through 7 business days of use without written objection), the corresponding payment is non-refundable.

Dispute Resolution. In the event of a dispute, both parties agree to attempt good-faith resolution through direct communication before pursuing external mediation. Governing law is the law of Sweden, with disputes subject to the jurisdiction of Uppsala District Court.

Processing Time. Approved refunds are processed within 10 business days to the original payment method.